FAQ Section
If you have a question that isn’t answered here please contact us. We aim to respond within 2 business days.
Perfume FAQ
Do your perfumes need to macerate?
A: Yes, our spray perfumes have no alcohol smell and can be used straight away upon arrival, but some scents benefit from sitting in a dark cabinet for a minimum of 3 weeks before use. They deepen in scent and longevity overtime.
Our Perfume Oils do not need to macerate, you can use then straight away upon arrival.
Next month (July 2026) we will be macerating all our Extrait de Parfums 'in house' for a minimum of 3 weeks before sale. If a fragrance goes out of stock please expect it be sold out for a minimum of 3 weeks.
What is your perfumes shelf life?
A: All our perfumes have a batch date on each perfume so you know exactly when it was made, our perfumes have a shelf life of 3+ years. They can last longer but 3 years is the recommended.
What percentage of fragrance oils do you use in your perfumes?
A: Our perfumes sit at 25%-40% fragrance oils, all used to the correct Australia IFRA standard.
What's the best way to store my perfumes?
A: To preserve the fragrance and longevity of your perfumes, store them in a cool, dry place away from direct sunlight and heat. Amber and frosted glass bottles help protect the oils from UV rays, but keeping them in a drawer, cabinet or on a shelf away from direct sunlight will further maintain their quality and scent.
We don't recommend storing them in the bathroom or fridge due to temperature changes and humidity.
How can I make my perfume last longer on the skin?
A: You can apply it to well-moisturized skin or right after showering. Focus on pulse points like wrists, inner elbows, and behind the ears. Avoid rubbing your wrists together, as this can break down the fragrance oils and cause the scent to fade faster. We also add a special additive to our perfumes to create a longer and stronger scent throw.
Free Gift FAQ
Can I pick my free 2ml?
A: Yes, you may pick your FREE 2ml. Leave us a message at checkout for your order requesting your chosen 2ml and/or if you would prefer a Perfume Oil or an Extrait de Parfum. If its available we will be sure you receive the one you requested, if you don't request a certain fragrance or it's unavailable, we will add a random one for you.
How does the free 10ml + 2ml work?
A: Orders $85 and over qualify for a FREE 2ml + FREE shipping. Orders $100 and over will receive a FREE 10ml Gift that is shown on our home page and a FREE random 2ml sample + FREE shipping. Your FREE 10ml Gift will automatically be added to your cart.
Your FREE 2ml will consist of either a Perfume Oil or a Perfume Spray.
Shipping FAQ
How long does it take to process orders?
A: We aim to have your order processed within 1-3 business days. If your order is made on a Saturday or Sunday, they will begin processing the following work day. Some perfumes are poured on order, some may be in stock ready to ship.
Orders are dispatched from Gold Coast, Queensland.
What courier do you ship with?
A: We currently ship with Australia Post for all orders, if this changes in the future customers will be notified prior.
Can I track my order?
A: Yes, all orders will be sent a tracking number after dispatch. You will be able to track your order through Australia Post or the Auspost App.
Where do you ship to?
A: We ship Australia wide, we don't offer overseas shipping.